If you are reading this, you are probably a parent whose goals include helping your child get the best start in life. Whether your child is 2, 8 or 16, you have probably spent lots of time thinking about how your child can be a success down the road. Today many parents start talking to their kids about college, even tangentially. My nephew Everett informed us at six that he and his best friend Noah would be roommates in college. At seven, he announced that he would be going to Boise State because they have a blue football field. I am all for painting a picture of higher education in your child’s mind – college years allow a teen to mature to a young adult in a reasonably safe place outside the home, and a college degree almost always increases your child’s options and earning power as an adult.
But is college the most formative stage on your path to a productive and satisfying adult life? It wasn’t for me – and I only really thought that through after being asked in an interview “What was the key life experience in your early years that has had the greatest impact in your entrepreneurial success?” Without even thinking about it, I said “My job at Winn Dixie”, and then I found I needed to explain myself.
For those of you who haven’t done your grocery shopping in the southern states of the U.S., Winn Dixie is a large grocery store chain. It may have changed in the 30 years since I lived in North Miami Beach, but I would say it serves the mid- to lower- end of the income demographic. I really don’t remember how I got the job, but as in so many of my key moves as a young person, my sister Jean (17 months older) actually made the decision first. So, at 16, I went down to Winn Dixie, filled out that application, and was thrilled to get the job. It paid $2.55 an hour, and you got two sky blue and white polyester uniforms. The full day of training was paid for, and I worked 3 nights per week and all day Sunday (double time pay!). All four of us kids took multiple jobs in our teen years, covering a broad spectrum of what an inexperienced kid could pick up quickly (popcorn stand cashier at the 163rd Street Movie Theater, busboy and hostess at Steak & Ale, “floater” at Jordan Marsh department store). It was not because we had to have money (that was nice of course). Our parents were public school teachers, and our basic needs were more than adequately covered. What was so great about that job? It boils down this: a menial job gives a teenager an exposure to “real life” that you simply can’t replicate. And that exposure is an education that prepares you for life.
For $2.55/hour, here’s what I learned:
• You get nervous when you apply for jobs. But you survive that. Like a lot of things that are scary to contemplate doing, once you have done it, it’s exhilarating, and you are proud of yourself for getting through something that made you nervous.
• Your attitude towards people will be reflected back at you. In most cases, being friendly and helpful to others has a real benefit to you.
• Some people will be rude to you. After this happens a few times, you realize their rudeness has nothing to do with you personally, and you learn to take a deep breath any move on.
• There will be ethical decisions in life, and you will be affected by them. One woman tried to pay with fake food stamps. I said I had to show them to my manager, and she left. I felt OK about that. Another woman wrote a suspicious check – I signaled in a hidden way to my manager, and he had her detained. She was arrested. She looked poor and scared. I wished I had just told her I couldn’t take that check, and let her leave.
• A lot of people have less than you. Your parents always tell you that. But when you find out that your favorite busboy shares a room with 5 siblings, takes a bus home (2 transfers) at 10 p.m. and gives his mom some of his paycheck for food – well, that sinks in a way that seeing starving kids on TV in a faraway land does not.
• When you have a job, you have to figure out how to get there. You are lucky if your parents let you take the station wagon.
• It’s important to get to work on time, and not to take longer breaks. Yes, you might “get away with it.” But people who do that get a reputation for being lazy, and then they don’t get important random opportunities that might come along – like managing the outdoor pumpkin stand sales.
• Uniforms can make your life easier. You can go directly from track practice to work and look crisp in 100% polyester. But, you feel grimy because you are. With better time management after practice, you can squeeze in a shower.
• A paycheck is a powerful thing. It has your name on it. It shows you how many hours you worked to get that money. It shows you that you paid taxes. You get to learn about taxes. At the end of the year, you can get some of them back if you take the time to do your tax returns.
• Once you realize that you can get paid for working, and that it can be fun (even stacking soup cans), you are hooked. I had happily applied for and took “menial” jobs all through college. They were fun, I met interesting people, and I always had a little extra cash.
• Stealing is bad. Again, your parents and teachers will have already told you this. But a real experience can drive it home. Stealing also makes you feel bad. One of the older, cooler cashiers showed me how at the end to the night, she would count her till, but before she would turn it in, she asked the assistant manager what her till should be, according to the computer. If she was “over” she would pocket most of the difference – she thought she deserved it. The night she told me about this, I did the same thing with her. I went home with a $1.50 “bonus” in my pocket. The money might not really have “belonged” to Winn Dixie, but it sure didn’t belong to me. I felt awful about taking that money. I still do. The silver lining is that the experience gave me the correct knee-jerk reaction for any future temptations to take something that isn’t mine.
• Some people don’t have the same values as you, and if you hang out with them, you might get in trouble. That till-skimming cashier and the assistant manager turned out to be in cahoots, and eventually, they were caught in a store audit. It also seemed like they were dating. Except he was married. At the time, I didn’t really put all these things together, but I think I internalized the lesson of “it’s a slippery slope” when you start to justify your bad behavior. And “friends” who help you do that are not your best bet.
• If you go above and beyond in the workplace, you get noticed. You get promoted. You get a raise. You get to meet the top managers when they come to tour the place. People think you are smart, and they trust you to manage yourself.
An internship is not the same. Often, your school, your parents or their friends help you get it. Just like home and school, you will be surrounded by people with similar backgrounds, and miss the exposure to the rest of local humanity and culture. You often don’t get paid so the work/reward connection is still abstract.
Not that teens really had that option in the seventies. If internships had been around, and if everybody thought it was the smartest thing to do, I suppose I might have been tempted to try and get one. You probably are thinking about this for your child. I read a very insightful editorial piece in The Wall Street Journal about the decline in paid work by teens (Today, 35% of teens have a paying job. In 1979, the figure was about 50%). The contributor was Kay S. Hymowitz, a well-known author on family and child development issues. You can read the article on the website of The Manhattan Institute, where Ms. Hymowitz is the William E. Simon fellow. In her WSJ piece, Ms. Hymowitz provides an excellent overview of why an internship, which on the surface seems to be a much better job for “resume-building,” is actually not as valuable as just a regular job at a restaurant or retail establishment. She also offers this observation from Neil Howe, an expert on age cohorts: Kids are so used to seeing immigrants doing that sort of work that they assume "I don't have to mess with food or cleaning stuff up." Ironically, the same kids whose parents are paying $4,000 for them to go to Oaxaca to build houses for the poor can't imagine working for money next to Mexican immigrants at the local Dunkin' Donuts.
I have talked with parents who don’t want their kids to take “jobs” in high school – they think their kids will be better served by concentrating on class work and extracurricular activities. They don’t need the money. Summers can be filled with more interesting activities that would look better on college applications*. Everything has its place – the best teachers showed me that it’s fun to use your mind, joining the track team taught me about discipline and endurance, but that job at Winn Dixie shaped me for a life in the real world of taking responsibility for myself, and gave me the foundation that serves me well as an entrepreneur and mentor today.
Oh, and I bought a really cool stereo with a turntable to take to UNC when I followed Jean there the next year.
* P.S. Your kid can write a killer essay for their Stanford application about why they decided to work at Ross Dress For Less instead of volunteering in Vietnam or working for free in the local congressman’s office. I think that will get her noticed. If it doesn’t work out, call me and I will give her a job